You can stop ClientCee using your Facebook, Instagram or WhatsApp data at any time, and you can ask us to delete your data completely.
Disconnect Facebook, Instagram or WhatsApp
In ClientCee
- Sign in as the workspace owner.
- Open the Social Scheduler connections, or the inbox settings for WhatsApp.
- Choose Disconnect. We delete the stored access tokens straight away.
In Facebook
- Open Settings and privacy, then Settings.
- Open Business integrations (or Apps and websites).
- Find ClientCee and remove it.
Delete your data
Email support@clientcee.com from the email address of your ClientCee account, and say which account or workspace you want deleted. We confirm the request and complete it within 30 days.
- Deleted: your account, your workspace records and files, and the tokens for any connected services, including Facebook, Instagram and WhatsApp.
- Kept: billing records the law requires us to keep, and records of cookie choices as the Privacy Policy explains. Backups roll off within 14 days.
If you are an agency's client
If an agency uses ClientCee to work with you, it controls your records. Please ask the agency first; we help it act on your request.